Business broadband and mobile together

Why buy business broadband and mobile together

Business mobile and broadband are usually bought at different times, from different suppliers, with nobody looking at how they fit. Bringing them into one conversation helps in practical ways:

• One point of contact for your business mobile and internet, from quotes to orders and changes
• Contract dates you can plan around, rather than renewals arriving at random
• Backup that is designed in, with a mobile connection ready if the fixed line fails
• The right connection for each site, whether that is fibre, a leased line or 5G broadband
• Phones and calling considered at the same time, as traditional phone lines move to digital services

We can quote broadband, phone lines and mobiles together for your sites and team, with the services and terms for each confirmed at quote.

Business broadband options

The right broadband depends on the site, how many people work there and how much the business relies on the connection:

• Full fibre (FTTP) where it is available, for fast, consistent broadband to the premises
• Fibre to the cabinet and SOGEA where full fibre has not yet arrived
• A leased line for busy offices that need dedicated, symmetrical bandwidth
• 5G business broadband for sites without a fixed line, temporary premises and backup

Our sister site business-broadband.org.uk covers BT Business Broadband, from broadband plans to broadband and phone plans with a digital line. For dedicated connections, see leased-lines.uk and its guide to leased line vs broadband.

Business mobile plans alongside your broadband

On the mobile side, we focus on getting your airtime costs down, so you can buy phones separately and refresh them when it suits you. We supply EE Business and Three Business, and can also supply O2 Business and Vodafone Business, so each team can be on the network that works where they work.

Useful starting points:

• Business mobile plans for how plans, data and shared data work
• Business mobile contracts for how business accounts and terms work
• Business mobile providers for each network in its own terms
• Our sister site's business SIM only plans for phones you already own

Adding mobile to a broadband review, or broadband to a mobile review, means we can look at your whole connectivity spend at once.

Mobile as a backup for your broadband

When the office broadband goes down, card payments, cloud apps and internet calls go with it. A mobile connection is the simplest way to keep working:

• A router or firewall with a mobile link that switches over automatically when the fixed line fails
• A 5G or 4G router alongside your existing router, as a second connection; see 5G business routers
• Broadband with built-in 4G backup: our sister site covers 4G broadband backup that switches over automatically if the line fails
• A portable hotspot kept for emergencies, for small offices with a few laptops

Some networks also package backup for premises: Vodafone Business sells a fixed Hybrid Broadband service with automatic 4G backup, and O2 Business offers 4G mobile broadband as a temporary or automatic back-up. Whichever you choose, decide which traffic should use the backup link and test the failover by unplugging the main line before you need it.

5G business broadband where fixed lines fall short

Some addresses wait weeks or months for a fixed line, and some temporary sites are not worth wiring at all. 5G business broadband uses a router with a mobile SIM to give premises Wi-Fi over the mobile network, with no phone line needed.

It suits:

• New premises waiting for fibre
• Construction sites, site offices, pop-ups and events
• Shops and small offices in areas with strong 5G signal
• A second connection alongside fibre

Performance depends on the signal where the router sits and how busy the local mast is, so check coverage at the exact address first. For mobile connectivity on the move rather than at a fixed address, see business mobile broadband and our guide to business mobile broadband deals.

Business broadband, phone and mobile packages

A business broadband, phone and mobile package brings your calls into the same review. Traditional phone lines are being retired as the UK moves to digital phone services, so a broadband review is a good moment to look at how your business makes calls:

• Broadband with a digital line, for a small office that needs a landline number; see broadband and phone plans on our sister site
• A cloud phone system with desk phones, softphone apps and call routing for the team; see cloudphone.cloud
• Calling on the mobile, with Microsoft Teams Phone Mobile on EE Business bringing Teams calls to the mobile number; see Teams Phone Mobile on EE Business

Desk and cordless handsets for a cloud phone system can be bought outright or, in some cases, included in your monthly rental, with the options confirmed at quote. If your alarms, card machines or door entry use a traditional line, our cloud phone site's PSTN switch-off checklist covers what to check.

One conversation for your connectivity

Here is how we can help you bring business broadband and mobile together:

1. Tell us your sites, current broadband and phone lines, mobile lines and contract end dates
2. We look at the right connection for each site, the right plans for your mobile users and where backup makes sense
3. We quote for broadband, phone lines and mobiles together, with each service's terms confirmed at quote
4. We plan the moves around your existing contracts, keeping your numbers

Pricing depends on your sites, lines and the services you choose, so ask us for a quote.

Contact us to talk about business broadband and mobile together.